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Services

Trial implementation

In order to satisfy the expectations of our potential clients, who must choose an optimal IT solution for their individual needs, we offer the service of trial implementation. As part of the trial implementation, we provide an initial system configuration, install software on our own hardware or that of the client, provide training and helpdesk services during the trial.

Production implementation

Our system implementation policy involves an individual approach to the client. Throughout the history of Adept Software, never have we implemented two identical solutions for two different clients. Thus, we place emphasis on pre-implementation analysis, i.e. listening to the needs of the client and modelling solutions in response to the client's requests. The implementation of software in our understanding is a complex process that begins with the choice of the solution, through pre-implementation analysis, the choice and configuration of the hardware infrastructure, the configuration and installation of software and implementation assistance.

Cloud Computing

To avoid high costs during the early stages of implementation, we offer the functionality of the so-called cloud computing in the model of full outsourcing. In this model, we provide the hardware and software infrastructure necessary for the operation of the software, as well as full helpdesk assistance.

Helpdesk

We provide users of implemented Adept systems with telephone or email assistance from competent Adept employees who will provide remote technical support on topics regarding the operation of the software.

Trainings and consultations

We provide additional, individual trainings for new system users and extra trainings for those who already have experience with the Adept systems. Moreover, we share the knowledge and experience of our consultants in the post-implementation stage. Our mission is to continue to develop our skills and the Adept software. We are not afraid to face new challenges and participate in innovative, ambitious projects.
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